IT sales specialist :
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Job Opening for IT Sales Professional
A great IT sales professional’s work falls into the entire three primary regions of pre-sales, sales, and also post-sales help of hardware and software.
- The entire 1st area involves supporting pre-sales escapades by offering detailed details about technical specifications plus the ways inside which they could meet a customer’s requirements. This usually consists of demonstrating all those features prior to a sale. With regard to a few of the instances it equally involves responding up to a PQQ (pre-qualification questionnaire) right after which, in case short listed, replying to be able to a more detailed ITT (critical info to tender) document.
- The actual sale involves negotiating a commercial agreement in order to the advantage of simultaneously customer and in addition supplier.
- Technical support, that follows the sale, will include solving faults and even challenges, or perhaps maximising the entire use of software qualities, and in addition advising on appropriate user training.
Typical perform well activities
The role demands noticeable interaction with clients, which can be face-to-face or perhaps over the phone.
IT Sales Professional – Typical activities include:
- learning customers’ diverse, certain company demands and in addition utilizing product knowledge to satisfy all those needs;
- ensuring top quality of service by developing a thorough and in addition detailed knowledge of technical specifications and also other attributes of employers’ systems and processes, immediately after which documenting them;
- identifying plus developing new company via networking then courtesy and in addition follow-up calls;
- cold-calling throughout order to be able to create interest inside goods plus services and in addition generate raw business leads and arrange meetings;
- identifying chances for further sales then brand-new regions for development by means of detailed studies of the specific industry or alternatively market;
- preparing and additionally delivering client presentations and also demonstrations of the software, articulately plus confidently;
- advertising not to mention promoting a portfolio of products by writing and additionally designing sales literature as well as by attending industry events;
- preserving awareness as well as keeping abreast of constantly changing software, hardware systems and in addition peripherals;
- developing impressive sales plans using sales methodology;
- providing technical information to customers on just about all features associated with the installation and additionally utilize of computer systems and also networks, both before not to mention soon after the sale;
- advising on software qualities as well as how they is applied to aid throughout a variety of contexts, for instance accounting, production or perhaps some other expert areas;
- meeting sales targets set by managers not to mention contributing that would team targets;
- networking alongside existing buyers to be able that would maintain links then promote additional products and in addition upgrades;
- providing support in order to visitors, often on a helpline, offering well-defined information and in addition solutions wherever possible;
- handling hardware or simply software issues and additionally faults not to mention referring on to specialist technical colleagues;
- responding in order to tender documents, authoring proposals, reports and even supporting literature;
- managing your diary inside order in order to organise then prioritise daily not to mention weekly goals;
- contributing to be able to team and / or progress meetings to be able to update and also inform colleagues.